Frequently asked questions
Can't find what you're looking for? Get in touch.
What happens during a consultation?
Your first consultation is an opportunity for us to build a clear picture of your current health, lifestyle and wellbeing. We’ll talk through your goals, health history, nutrition, sleep, stress, energy, daily routines and any particular concerns you’d like support with. From there, we’ll identify the areas that may be having the greatest impact on how you feel and discuss realistic, personalised changes that fit into your life. You’ll have plenty of time to ask questions, and you’ll leave with clear next steps to work on following the session.
Are consultations online, in person, or both?
Consultations take place online, by video call.
How does booking work?
Choose a service on the Services page, then book a time directly through our online scheduling system on the Book page. You'll receive an email confirmation with the details, plus a reminder before your appointment.
What is the cancellation policy?
If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. Appointments cancelled with less than 24 hours’ notice, or missed appointments, may be charged at the full session fee. I understand that unexpected circumstances can arise, so these will always be considered where appropriate.
Do I need a referral to book a consultation?
No, you don’t need a referral to book a consultation with abl wellness. You can book directly whenever you feel ready for support.