Terms

Use of this website

The content on this website is provided for general information only. It is not personalised advice and should not be relied on as a substitute for advice tailored to your circumstances.

You may view and share content from this website for personal, non-commercial use. Please do not copy or republish it without permission.

Nature of services

Consultations provide personalised guidance on nutrition, lifestyle and general wellbeing. They are not medical advice and do not involve diagnosing, treating or curing any medical condition.

• If you have a medical condition, take medication, are pregnant, or have concerns about your health, please speak to your GP or another registered healthcare professional before making significant changes to your diet or lifestyle.
• Consultations are not a substitute for treatment by a specialist clinical team, including for an active eating disorder.
• Consultations are not an emergency service. If you need urgent medical help, call 999 or NHS 111.

Where your needs fall outside the scope of these services, you may be advised to seek support elsewhere.

Booking and payment

Consultations are booked online through Cal.com. Paid consultations are paid in full at the time of booking. Your booking is confirmed once you receive a confirmation email.

All consultations take place online by video call. You are responsible for having a suitable device, internet connection and a private space for your session.

Cancellations and rescheduling

If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. Appointments cancelled with less than 24 hours’ notice, or missed appointments, may be charged at the full session fee. I understand that unexpected circumstances can arise, so these will always be considered where appropriate.

You can cancel or reschedule using the link in your confirmation email, or by emailing hello@ablwellness.co.uk.

Your responsibilities

Guidance is based on the information you provide, so please share accurate and complete information, including any medical conditions, medications or allergies. Any decision to act on the guidance you receive remains your own.

Limitation of liability

Services are provided with reasonable care and skill. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under law.

Otherwise, abl wellness is not responsible for loss arising from information you did not share, from advice of other professionals, or from circumstances outside our reasonable control. Total liability in connection with any consultation is limited to the fee paid for it.

Your privacy

How your personal information is handled is explained in our privacy policy.

Governing law

These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you may also be able to bring proceedings in your local courts.

Contact

Questions about these terms can be sent to hello@ablwellness.co.uk.